Who we are
Keywest Lights & Electric (“we,” “us,” or “our”) is a licensed electrical service company. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including when you request service, receive estimates or invoices, or communicate with us by phone, text, email, or through our website.
Information We Collect
We may collect the following information:
Any other information you voluntarily provide to us
Name, phone number, email address, and service address
Job and service details
Payment and billing information
Communication records (including text messages and emails)
How We Use Your Information
We use your information to:
Comply with legal obligations
Schedule and perform electrical services
Send job-related updates, including “on the way” notifications, appointment reminders, estimates, and invoices
Communicate with you about your service
Process payments
Improve our services and customer experience
Text Messaging (SMS)
If you consent to receive text messages, we may send you service-related messages such as:
- Job status updates
- Technician on-the-way notifications
- Estimates and invoices
- Appointment reminders
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out of future messages. You can also reply HELP for assistance.
We only send text messages to customers who have provided consent.
How We Share Your Information
We do not sell your personal information.
We may share your information only with:
Authorities when required by law
Service providers who help us operate our business (such as our field service software, payment processors, and communication tools)
Professional advisors (accountants, attorneys) when necessary
How Long We Keep Your Information
We keep your information only as long as needed to provide services, maintain business records, and comply with legal requirements. When information is no longer needed, we securely delete or anonymize it.
Cookies and Website
Our website may use basic cookies or similar technologies to improve site performance and understand how visitors use the site. You can control cookies through your browser settings.
Your Rights
You may request to:
- Access the personal information we have about you
- Correct inaccurate information
- Delete your information (subject to legal and business requirements)
- Opt out of text messages at any time by replying STOP
To make a request, contact us using the information below.
Contact Us
Keywest Lights & Electric
Phone: 727-776-0718
Email: info@Keywestlights,com
Website: https://keywestlights.com/